A couple of weeks after installing broadband, and I have my first virus. I don’t know that my computer has ever been infected before, but this is frustrating.
It’s a trojan horse virus called csmss.exe that automatically disables your virus protection. Tonight I upgraded my zone alarm and then my Norton Anti-Virus to 2005. Norton will not protect my computer.
csmss loads on startup. You can’t delete it and since Norton won’t work, I don’t know what to do. I’ve been fooling with it for hours, searching the internet for solutions. The only one I’ve found so far requires you to go into safe mode and then into dos and rename the file before deleting it manually.
I’ve tried that, but my DOS knowledge isn’t what it used to be and I can’t remember how to rename a file in DOS.
I think I got the virus from the music sharing program Kazaa. DO NOT DOWNLOAD THIS PROGRAM! And if you have it: DELETE IT IMMEDIATELY!
This virus isn’t crippling my computer, but it does keep Norton from working and it causes Windows Explorer from starting. It also causes some programs to start running.
Anyone know what to do here?